Announcements

  1. One Workflow or Dynamic Team where you used to need several

    Workflows and Dynamic Teams can now match any of your conditions, not only all of them.

    Until now, every condition you added to a Workflow trigger or a Dynamic Team had to be true. You can now list several values in one condition, and choose whether a person needs to match all of your conditions or just one of them.

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    The problem we've solved

    Conditions were always joined with "and". That works well for narrowing an audience, but real audiences are rarely that tidy. Your clinical induction applies to Nurses, Carers and Enrolled Nurses. Your compliance team is anyone who finished either version of the induction Pathway.

    Nobody holds three job titles at once, so the only way to build these was one Workflow or one Dynamic Team per value. That meant three Workflows to keep in step, three sets of due dates to update, and three places for a change to be missed.

    Now it is one.

    How it works

    There are two new options, and they work the same way in both builders.

    Is any of. Pick a field, choose Is any of as the operator, then add up to 10 values. One condition then covers them all, for example Position is Nurse, Carer or Enrolled Nurse.

    Match all or any. As soon as you add a second condition, a sentence appears above them: A person must match all of these conditions. Switch it to any and one condition is enough. Dynamic Teams get the same choice across their rules, so one team can include everyone in either of two Teams, or anyone who completed either of two Pathways.

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    The word between your conditions changes from "and" to "or", so the rule reads back as a sentence, both in the builder and on your Workflows list.

    The AI Assistant understands both options too. Ask it for a Workflow for "Nurses or Carers" and it builds one Workflow with a single Is any of condition.

    Where it earns its place

    • Assigning one onboarding Pathway to several related job titles from a single Workflow.
    • A Dynamic Team for everyone across a set of locations or states.
    • A team that includes anyone who completed either the old or the new version of an induction.
    • Assigning and reporting against one Dynamic Team instead of several overlapping ones.

    Worth knowing

    • Nothing changes for your existing Workflows and Dynamic Teams. They are set to match all, exactly as they have always behaved, until you choose otherwise.
    • The all or any choice applies to the whole list, so you cannot mix "and" with "or" in one list. In a Dynamic Team you can still say "this and this, or that" by putting each group in its own rule and setting the team to match any rule. For Workflows, build two.
    • A Workflow's trigger is still a single event, such as being added to one particular Team. The new options apply to the conditions beneath it.
    • A Tag condition now matches content or Pathways that carry that tag alongside others, not only items where it is the only tag. If you have Workflows built on tags, check they reach the content you expect.

    Full details are in How to Set Up Dynamic Team Rules and How to Choose a Workflow Trigger.

    Comments

  2. Learning that starts with a scan!

    New Feature

    Every launch link now comes with a QR code.

    Open the Launch Link window on any Event, Pathway, Form, Roadmap or piece of content, and the code is already there. Copy it as an image or download it for print.

    The problem we've solved

    A launch link takes each of your people straight to their own copy of a piece of learning. Paste it into an email or a chat message and it works beautifully.

    But that only reaches people who read email at a desk. Plenty of your workforce does not. Somebody on a factory floor, behind a bar, on a ward or in a training room is not going to type a long web address into their phone, and asking them to find the right course themselves is how good intentions quietly die.

    A QR code closes that gap. Point a camera at a poster and you are in your learning in seconds.

    How it works

    Click the Generate Launch Link ( 🚀 icon) on any learning item. The window opens with the link on the left and the QR code on the right, already generated. There is nothing to wait for.

    Copy QR code puts the image straight on your clipboard, ready to paste into a slide or a document. Download PNG saves it as a file. Either way the image is 1024 pixels square, large enough to stay sharp on an A3 poster.

    Where it earns its place

    • In-person training and Events. Put the code on the joining instructions, a table card, or the opening slide, and attendees scan it as they sit down.
    • Posters and noticeboards, for the people who do not sit at a desk and rarely open work email.
    • Printed induction packs, so a new starter reaches their first Pathway on day one without anyone reading a web address out loud.
    • Next to the thing the learning is about. A code beside a machine or a vehicle links to its safety Pathway, exactly where someone needs it.

    Worth knowing

    • The code only works for people who have already been assigned the learning. Scanning it does not assign anything or grant access on its own, so assign your people first, then share the code.
    • Everyone gets the same code, and each person who scans it lands on their own copy.
    • Anyone not signed in is taken to your organisation's sign in page first, then straight on to their learning.
    • The same link always produces the same code, so a poster you printed last month keeps working.

    Full details, including where QR codes work best and how they behave when someone scans one, are in How to Share Learning with a QR Code.

    Comments

  3. A second sign-in method for your company staff

    New Feature

    Your office staff can sign in with Microsoft, Google or SSO while your contractors keep using a magic link, all from the same HRIS sync.

    Most organisations have a mixed workforce. Office staff have a company email address and can use your corporate identity provider. Contractors, casuals and other contingent workers sit in the same HRIS, but they use personal email addresses, so corporate sign-in is not available to them.

    Until now your HRIS integration created everyone with a single sign-in method, which forced a compromise. Choosing SSO locked your contractors out. Choosing a password or a magic link meant your office staff lost the SSO experience.

    Now you can set two. Nominate your company email domain, choose a sign-in method for the people who match it, and everyone else keeps the method you already use.

    What you get

    • A second dropdown. Company user creation sits directly under your existing User creation setting and offers the same methods: Password, Magic Link, Google, Microsoft and SAML.
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    • A company email domain field. Enter one domain or several, separated by commas, for example company.com, company.com.au.
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    • All six HRIS integrations. foundU, BambooHR, Employment Hero, Deputy, HiBob and Worknice.

    How the matching works

    SuperPath compares the part of each person's email address after the @ symbol with the domains you entered, and the match is exact. jane@company.com matches company.com. bob@gmail.com does not. Neither does sam@au.company.com, because subdomains are deliberately never matched. A contractor on a lookalike address should not quietly land inside your company sign-in method. If your organisation uses several domains, list each one.

    What to know before you turn it on

    • It applies to new people only. Anyone already in SuperPath keeps the sign-in method they have, now and on every future sync. Changing this setting does not migrate anybody.
    • A domain match takes priority over everything else. If your User creation setting is Manual or Invite Users, people who match your company domain are now created directly instead. That is the point of the feature, but it does mean your integration can create more people than it did before, so check your licence count if you are close to your limit.
    • Choosing SAML needs Custom SSO configured first. Without it, matching people cannot be created and each attempt is recorded in your integration logs.
    • On Employment Hero, check your Sync Personal Email setting. That setting brings across each employee's personal email address instead of their company one. The domain match uses whichever address SuperPath receives, so while it is on your company staff will not match your company domain and everyone keeps the default method.
    • Nothing changes until you choose it. The new dropdown starts on Same as user creation, and every existing integration behaves exactly as it did before.

    Where to find it

    Settings → Integrations, then open your HRIS integration. Full detail, including troubleshooting, is in How to Set a Second Authentication Type for Company Staff.

    Comments

  4. Calendar invites for Events, and Outlook Calendar support

    Assign an Event and it lands in your learners' calendars, with no setup asked of them.

    Events in SuperPath track any learning that happens on a date, in person or virtual. A training day, compliance training, a conference, or a coaching session. Until now, assigning an Event sent your learners an email, but nothing reached their calendar unless they had connected one themselves. Most never did.

    That changes with two upgrades shipping together.

    Send calendar invites from your Events

    There is now a Send calendar invite toggle on the Event's Details tab. Switch it on, save, and everyone assigned to that Event receives a real calendar invitation, the same as any other meeting in their working day. They can accept, decline or answer maybe. Nothing is asked of them, and they do not need to connect anything to SuperPath.

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    The invitation comes from the Event owner's own calendar, so your learners see a name they recognise as the organiser. From that point the calendar entry looks after itself:

    • Assign someone new and they receive an invitation.
    • Change the date, time, location or details and every attendee's calendar updates.
    • Unassign someone and the entry is cancelled in their calendar.

    Learners who register for an Event themselves from the Library are included too.

    Connect Outlook Calendar

    Outlook Calendar is now supported alongside Google Calendar, which closes a long standing gap for organisations on Microsoft 365. It works with work, school and personal Microsoft accounts.

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    You connect a calendar on your own profile, under the Settings tab, and the same screen is where you disconnect it again. This is a personal connection, not an organisation wide integration, so each person manages their own.

    Connecting your own calendar still does what it always has: your assigned learning Events appear in your calendar automatically. What is new is that Outlook users can now do this at all.

    Worth knowing

    • Invites are off by default. A new Event starts with the toggle off. Turn it on in the Event editor once the Event is created.
    • The Event owner needs a connected calendar, because the invitation is sent from their account. Until they connect one, the toggle cannot be switched on, and the tooltip tells you whose calendar is missing.
    • One calendar at a time. You connect either Google or Outlook, not both.
    • No duplicates. If a learner has connected their own calendar, they receive the invitation rather than a second copy of the same Event.
    • Accepting an invitation is not attendance. Responses sit on the Event owner's calendar. Attendance is still recorded in SuperPath the way it always has been.
    • Disconnecting stops invites. If you own Events that send invites and you disconnect your calendar, those invites stop going out. The confirmation dialog tells you how many Events are affected before you confirm.

    Where to find it

    The toggle is on the Event, under the Details tab, just below the date and time. Calendar connections live on your profile, under Settings.

    Full instructions are in the help centre: How to Send Calendar Invites for an Event, How to Connect Outlook Calendar and How to Connect Google Calendar.

    Comments

  5. Introducing the Engagement Dashboard

    New Feature

    See whether your learning programme is working, with numbers you can put in front of your board.

    The Engagement Dashboard replaces Company Analytics. It answers one question directly: is engagement healthy, and where is it weak? Participation, learning hours, active people, completions and overdue work all sit on one page, each against the period before it, filterable by team.

    What you get

    • Two headline figures. Participation rate, the share of your active people who signed in during the period, and estimated learning hours completed.
    • Three trends. Active people, learning completions, and newly assigned learning, each compared with the previous period.
    • A learning funnel. Everything assigned during the period, tracked to where it stands today: completed, in progress, not started. Plus overdue, shown both within the period and as your total exposure right now.
    • Top learning content. The pathways and content people engaged with most, and where those people stand today.
    • A view for managers. Anyone with direct reports gets the same dashboard scoped to their own team.

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    What makes it different

    • One definition per number, everywhere. Each metric has a single written definition. Click the information icon on any card and read it. That same definition is what the AI reads, what a copied chart carries in its caption, and what the summary report quotes. No more two screens disagreeing about what an active user is.
    • History that stays put. Figures are built from a daily record, so a closed month reads the same next quarter as it does today. Deactivating someone does not quietly rewrite your last report.
    • It tells you what it does not know. A period that includes today is marked as still in progress and its comparison uses elapsed days, so you are never comparing nine days against thirty. Estimated hours are labelled estimated wherever they appear, including in exports. A small team is flagged rather than hidden. Where there is no comparable earlier period, it says so instead of showing a fall that never happened.
    • No scores, no targets, no traffic lights. It shows you what moved and by how much. Judging it is your job, because only you know what good looks like for your organisation.
    • Made for reporting upward. Copy any chart as an image and it arrives with the period, comparison window, team filter, time zone and the time you took it, so it cannot be misread once it leaves the page. Copy the underlying numbers for a spreadsheet. Or have the AI Assistant draft the whole summary, which you then edit and send as your own.

    Where to find it

    Dashboard, then the Engagement tab. Any old Company Analytics link still works and will bring you here. Discussion analytics has moved to Reports, where it now honours the date range you pick.

    Three years of history is available from day one.

    Comments

  6. Sync Skills and Certificates Between HiBob and Superpath

    Improvement

    Your HiBob skills library, in SuperPath

    If you build and maintain your skills framework in HiBob, you no longer have to re-key it into SuperPath or watch the two drift apart.

    SuperPath now reads your HiBob skills catalogue once a day and mirrors it. Skills arrive with everything Bob holds about them: the category, the description, and your own proficiency ladder, with each level's behaviour description attached. You then attach those skills to courses, learning pathways and events exactly as you would a skill you created yourself, and your people earn them automatically on completion.

    Because Bob stays the source of truth, synced skills are read only in SuperPath. They carry a plug icon wherever they appear, and you manage them in Bob. Rename a skill or one of its levels there and the next sync updates it in place, keeping the content it is attached to and everyone who has already earned it.

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    Certificates now reach the Bob training record

    Turn on Sync certificates and every certificate someone earns in SuperPath is added to their HiBob training record as soon as it is awarded, with the certificate file attached so it can be opened straight from the employee record. Delete the certificate in SuperPath and the matching training record is removed in Bob, so the two stay in step.

    Already have a back catalogue of earned certificates? Run Learning Resync from the integration and they will be backfilled.

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    Turning it on

    Skills sync reads from a report you create in Bob, so there is a short setup step.

    1. In Bob, go to Analytics, then Reports, and add a report from the built in Skills Catalog template.
    2. Name it exactly SuperPath - Skills Catalogue and save it to a company reports folder.
    3. In SuperPath, open Settings, then Integrations, open Bob and turn on Sync skills and Sync certificates.
    4. Use Sync skills now if you would rather not wait for the overnight run.

    Full instructions, including what each sync run creates, updates and archives, are in the help centre: How to Sync Your HiBob Skills Catalogue.

    If you already have HiBob connected

    These features need three permissions your existing connection was never granted: View reports, Manage documents and View skills. Reconnect the integration once and accept the requested permissions, and you are set.

    Comments

  7. AI Assist now does the work, not just the answers

    New Feature

    The SuperPath AI Assistant can now take action on your behalf. Assign learning, build pathways, mark completions, shift due dates, invite users, send reminders, change settings.

    Hundreds of admin jobs, done by asking for them in plain English. Every action shows you exactly who it affects, waits for your confirmation, and can be undone.

    This is the biggest change to how you administer SuperPath since we launched it.

    The problem we've solved

    Ask AI has been able to answer questions for a while now. Who's overdue. How many people finished the induction. Where a setting lives. It was genuinely useful, but it always stopped at the answer.

    So you'd ask "who hasn't completed the Australian Compliance Pathway?", get a clear answer, and then go and do the actual work yourself: find the pathway, filter the learners, work out who to chase, write the reminder, send it. The knowing was instant. The doing was still twenty minutes of clicking.

    That gap is now closed. The AI Assistant doesn't just tell you who's behind. It drafts the reminder, shows you the eleven people it's going to, and sends it when you say go.

    The paradigm has shifted. You're no longer navigating a platform to get things done. You're describing what you want, and reviewing what comes back.

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    Your new admin home

    You'll spot AI Assist in the left-hand navigation. Click it and you land on the AI Assistant home, the new central place to run your platform.

    • Quick actions. One-click starting points for the things you do most: assigning learning, building pathways, and more. Handy when you know the job but not the phrasing.
    • What needs your attention. The Assistant keeps watch and surfaces what's waiting on you: requests that need actioning, completions that need reviewing, and learners who are falling behind. Then it helps you do something about each one, right there.
    • Recent conversations. Everything you've asked, ready to pick back up.
    • Activity log. Every action taken through the Assistant, recorded, including anything pending, and the option to revert.

    If this is where you'd rather start your day, you can set the AI Assistant as your home page so it's the first thing you see when you log in.

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    What it can actually do

    The list is long and getting longer, but here's the shape of it:

    • Assigning and scheduling Assign roadmaps, pathways and individual content to people or whole teams. Change due dates when someone's away or running behind. Mark learnings as complete on a learner's behalf.
    • Building Build pathways. Build roadmaps. Create workflows. The structural work that used to mean a dedicated block of time in your calendar.
    • People and teams Add a new team. Invite a user. Notify a manager about their team's progress.
    • Nudging Send reminders to learners or managers, with the Assistant working out who actually needs one.
    • Settings and configuration "Turn on the discussions feature." "Turn on roadmaps." "Change the imagery." The Assistant reaches into most of your platform configuration, so you don't have to remember which settings page a toggle lives on.
    • Onboarding your platform Setting SuperPath up for the first time, or standing up a new part of it? The Assistant can walk the setup with you rather than leaving you to work through it alone.

    That's a sample. There are hundreds of actions available, and we're adding more.

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    It knows where you are

    This is the part that surprises people.

    The Assistant is context-sensitive. Open a team member's profile, start a conversation, and ask "can you mark Brad's code of conduct training as complete". It already knows who Brad is, because you're standing on his page. No re-specifying, no searching, no copying names between screens.

    Wherever you are in SuperPath, the Assistant knows where you are and acts accordingly.

    And when it needs you to be more specific, it asks. If there are three different code of conduct courses in your library, it won't guess. It'll ask which one. Type @ and start typing, and you can pick the exact course, pathway, team or person you mean from your own content.

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    Guided, not guesswork

    For anything with a few moving parts, the Assistant walks you through it step by step rather than making assumptions.

    Take assigning a course to a team. You ask; it then asks:

    1. Which team? Use @ to pick your sales team.
    2. Which learning? Search your library, say Ethical Dilemmas.
    3. When's it due? Two weeks.
    4. How should it assign? Only to people who haven't already completed it, so nobody gets a duplicate.
    5. Notify them? Yes, let them know.

    Then it prepares the assignment and shows you exactly who's affected before anything happens. Same with reminders: it looks up the pathway, checks every learner, and reports back (11 haven't completed, 7 not started, 4 in progress) before it sends a thing.

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    You're always in control

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    An assistant that can change your platform only works if you trust it. So we built the guardrails first.

    Nothing happens without your confirmation. Every single action ends with a confirmation step showing what's about to happen and who it affects. The Assistant prepares; you decide.

    Everything is logged. The activity log records every action taken through the Assistant, with pending actions visible too. Nothing happens invisibly.

    Most actions can be undone. Marked the wrong course complete? Hit undo, either on the action itself or later from your activity log, and it's reversed.

    You choose who gets access. AI Assist is available to admins, and you can extend it to managers if you want them running their own team's admin. Your call.

    Available from anywhere

    You don't have to go looking for the Assistant.

    Press ⌘K (or Ctrl+K) anywhere in SuperPath and it opens right where you are, with your current context already loaded.

    Use slash commands to move quickly: start a new conversation, view your history, jump home, or open the tips.

    Read the tips. There's a built-in tips page written to help you get more out of the Assistant. Worth five minutes early on, because knowing how to phrase a request is most of the skill.

    One habit worth forming: start a new conversation for a new job. You can keep asking follow-ups in one thread, but a fresh conversation keeps the context clean and the results sharper.

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    What this changes day to day

    Chasing becomes one sentence. "Send a reminder to everyone who hasn't completed the compliance pathway" replaces a report, a filter, a list and an email.

    Nothing waits for the person who knows where the setting is. If you can describe it, you can change it.

    Building stops being a project. Pathways and roadmaps get built in a conversation instead of a booked-out afternoon.

    Managers can run their own patch. Give them access and they handle their team's assignments, reminders and due dates without going through you.

    Falling behind gets caught earlier. The Assistant surfaces at-risk learners on the home screen instead of waiting for you to go looking in a report.

    Your admin time goes into decisions, not clicks. Which is the whole point.

    Have a play

    AI Assist is in your left-hand navigation now. Open it, read the tips, and start with something small: a reminder, a due date change, an assignment to one team. It takes about two minutes to see why we're so excited about this one.

    Then tell us what you think. This release opens up an enormous amount of ground, and your feedback on what works, what doesn't, and what you wish it could do next will shape where we take it. Get in touch with our support team, or send it through however you normally reach us.

    Enjoy the new way of administering SuperPath.

    Comments

  8. Training records now flow back into Employment Hero

    Improvement

    The Employment Hero integration is now a two-way sync.

    Completions, learning pathways and certificates earned in SuperPath write straight back to each employee's Employment Hero record. No exports, no spreadsheets, no double handling.

    The problem we've solved

    Until now, our Employment Hero integration ran in one direction. You could push your people into SuperPath, new starters, updates, offboarding, teams and that side of things worked beautifully.

    But the training data was stranded. If your HR team needed to see who'd completed their compliance training, or an auditor asked for evidence against an employee file, someone had to go into SuperPath, pull a report and manually update Employment Hero. Two systems, two versions of the truth, and a job nobody wanted.

    Employment Hero has since expanded their API, and we've built on it. Training records now sync back automatically — which means Employment Hero can genuinely be your single employee record again.

    What syncs back?

    Three things now travel from SuperPath into Employment Hero, and you choose which ones are switched on when you connect:

    • Individual learning assignments. Assign a course, and when it's completed the record appears against that employee's training in Employment Hero. Whether they finish it themselves or an admin marks it complete on their behalf, the outcome is the same.
    • Learning pathways. Whole pathways sync back too, not just standalone courses — so a multi-course induction or a compliance program lands as a completed record rather than a scattering of pieces.
    • Certificates. Certificates awarded through a learning, or added manually against someone's profile, sync across with their award date and expiry. Useful for the things that live outside SuperPath — a fire safety ticket, a first aid certificate, a licence renewal — where Employment Hero is where the reminder needs to sit.

    You also stay in control at the item level. Each course and each pathway has its own setting for whether it pushes back to Employment Hero, so internal or optional content doesn't have to clutter an employee's formal training record.

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    What it looks like in practice

    Here's the flow, using a compliance course as an example:

    1. Assign the course in SuperPath. In this case, Respect at Work, assigned to a team member.
    2. The learner completes it — or an admin marks it complete on their behalf.
    3. The record appears in Employment Hero against that employee's training, automatically.
    4. SuperPath shows the sync status on the assignment, so you can confirm it's landed — and re-sync manually if you ever need to.

    The same applies to certificates. Add a certificate to someone's SuperPath profile with an award date and expiry, and it shows up in their Employment Hero record ready for whatever renewal reminders you've configured there.

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    Anywhere you see the sync icon in SuperPath, that record is connected to your HR system. It's a quick visual check that everything's flowing.

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    Existing customers: you'll need to reconnect

    This is the one bit of housekeeping. The two-way sync needs a broader set of permissions than your current connection has, so existing integrations need to be deleted and set up again, including removing the old webhooks on the Employment Hero side.

    It's a ten-minute job, and the Help Centre article walks through every step with the exact values you'll need. In short:

    1. Delete your existing connection in SuperPath, and remove the old webhooks in Employment Hero.
    2. Create a new application in the Employment Hero developer portal, using the correct redirect URL for your region (AU and US are different — the Help Centre lists both).
    3. Select the required scopes, including certifications, which is what makes the write-back possible.
    4. Copy your company name, client ID and secret into SuperPath, along with your account ID in the webhook URL.
    5. Test the connection, sync your teams, then run a full sync and re-sync your learnings to bring existing completions across.

    Start with the Help Centre article rather than the developer portal. It has the scopes, the URLs and the account ID location all in one place, which saves a lot of tabbing back and forth.

    New to the integration? There's nothing extra to do, just follow the standard setup and switch on the sync options that suit you.

    What this changes day to day

    • Your HR team stops chasing SuperPath for evidence. Compliance status lives where they already work.
    • Audits get simpler. Training history and certificate expiries sit against the employee file, with dates attached.
    • Offboarding stays clean. Employee data flows in, training data flows out, and the record in Employment Hero is complete when someone leaves.
    • Nobody re-keys anything. Which was always the point.

    Ready to switch it on?

    Head to Settings → Integrations → Employment Hero to get started, and keep the Help Centre article open alongside you. If you're already connected, block out ten minutes to delete and reconnect, you'll only need to do it once.

    Questions, or something not syncing the way you expect? Get in touch with our support team and we'll sort it out.

    Comments

  9. August 2026 Product Updates

    🚀 Major Releases

    Bring your learning history with you

    Import completion history from your previous platform yourself, one course at a time, without raising a support ticket. Every row is validated before anything is written, so you fix problems in the file rather than in your reports.

    Certificate upgrades: permissions, templates and regeneration

    Decide who can add certificates to a profile, attach a certificate to a course or pathway from inside the certificate itself, and build one custom template that fills in the title, date awarded and score at the moment it is issued. Regenerate reissues a certificate in place after you have changed a design.

    ✨ Minor Changes

    New

    • You can now choose not to assign learning to anyone who has already completed it, using a new assignment mode.
    • Scheduled reports now have their own tab in Reports, and you can generate one on demand instead of waiting for its next run.
    • Partners and superadmins can now copy content, pathways, events, roadmaps, forms and knowledge between accounts.
    • Sub-pathways now show a preview inside the course player.
    • Pathways now flag unpublished sub-pathways before they become a problem for your learners.
    • You can now paste Markdown into the text editor and keep its formatting.
    • Custom domains can now be set up without waiting for a release to go out.

    Fixed

    • Fixed renaming a category changing the published state of the pathways inside it.
    • Fixed HRIS syncs overwriting people's roles when managers are set through teams.
    • Fixed white-label links ignoring your custom email and login domains.
    • Fixed saved reports on pathways not reloading their learning correctly.
    • Fixed hidden categories not applying to newly added global categories on restricted accounts.
    • Fixed new child accounts not inheriting the parent account's Discussions settings, including when using Refresh Settings.
    • Fixed the Pending list button appearing even when self-registration was switched off.
    • Fixed learners occasionally seeing a false sign-in warning while their session refreshed.
    • Fixed deleting someone from a learner list failing when pathway steps were involved.
    • Fixed pathway steps not being clickable in the learning accordion.
    • Fixed several Discussions hub issues, including the search toggle, category modal height and long titles wrapping.
    • Fixed a set of mobile layout and pathway display issues, including cropped pathway subtitles.

    Comments

  10. Certificate upgrades: permissions, templates and regeneration

    Improvement

    Certificates are proof. Proof that someone's food safety training is current, that a contractor holds the ticket they said they did, that your team is compliant when an auditor asks. Getting them into SuperPath, and getting them looking right, shouldn't be the fiddly part.

    This release makes certificates easier to manage for admins and easier to keep current for everyone else. You can now decide who's allowed to add them, attach a certificate to learning as you build it, pull real details onto a custom design, and regenerate a certificate whenever something changes.

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    Decide who can add certificates

    Until now, only admins could manually add a certificate to someone's profile. That works fine for smaller teams, but it puts a bottleneck in front of every external ticket, licence and accreditation your people already hold.

    You can now choose from three levels:

    • Everyone. Staff and contractors upload their own certificates. Ideal in heavily regulated environments where people hold qualifications earned outside your platform.
    • Managers and admins. Managers take responsibility for their own team's records, without opening it up account wide.
    • Admins only. The existing behaviour, if you'd rather keep it tightly held.

    Worth knowing: giving people the ability to add a certificate doesn't let them create one. They choose from the certificates your admins have already set up, so your library stays clean and your branding stays intact.

    Attach a certificate to learning while you're creating it

    This one came straight from customer feedback. Previously you had to create the certificate, then go into the pathway or course separately to attach it. Two jobs, two places, easy to forget the second one.

    Now you can search for your content from within the certificate itself and attach it there. Build the certificate, connect it to the course or pathway it belongs to, done. When a learner completes that learning, the certificate is awarded automatically.

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    Build one custom certificate and reuse it everywhere

    If you've been designing a separate certificate for every course, this will save you a lot of time. Custom certificates can now pull in details at the moment they're awarded:

    • Certificate title: so one blank branded template covers dozens of courses instead of one.
    • Date awarded: which is what most auditors reach for first.
    • Score: where the learning actually produces one (a SCORM course, or a course built in our course builder). If your pass mark is 80% and someone scored 92%, you can show it. It's optional, so leave it off where it isn't relevant.

    The practical upshot: create a template with your branding and an empty middle section, and let SuperPath fill in the rest. There's a downloadable starter template if you'd like a head start.

    You can also preview before you commit. Enter some example details, hit Generate preview, and you'll get a PDF to check your layout and spacing properly rather than guessing.

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    Regenerate a certificate when things change

    Change your certificate design and the PDFs already sitting on people's profiles don't magically catch up. Now you can head to a user's profile, open their certificates, and hit Regenerate. A fresh version of the PDF is attached in place of the old one.

    Handy when you've rebranded, fixed a typo, or updated a template after certificates have already gone out.

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    What this means day to day

    Fewer admin requests landing in your inbox, because managers and staff can maintain their own records. Fewer templates to build, because one custom certificate now serves many courses. And no need to reissue anything by hand when a design changes.

    Certificates are already switched on if you're using them. The new permission setting lives under Settings, Features, and the rest is waiting for you in Manage Certificates. Worth five minutes to have a look.

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