Nudge the right learners, right when it matters

You can already see exactly who's tracking and who's fallen behind in your quick view reports. The missing piece was being able to do something about it on the spot. Until now, if you wanted to chase a few learners with your own message, you were stuck waiting on the standard due-date reminders or building a full workflow. Not any more.

You can now send a custom notification to your learners directly from any quick view report, in your own words, in just a couple of clicks.

Message learners straight from the report

Open any quick view report (the little report icon you'll spot throughout SuperPath), find the learners you want to reach, and send them a notification then and there. No workflow to set up, no waiting on the system. If you can see them in the report, you can message them.

A common one: filter to everyone who hasn't started a pathway yet, then send a friendly prompt to get them moving.

One learner or the whole group

Send to a single person, or select multiple learners and message them all at once. SuperPath confirms exactly how many people the notification is going to before it sends, so there are no surprises.

Make every message feel personal

Drop in variables so each notification reads like it was written for the person opening it. Insert the recipient's name and the learning title, and SuperPath fills in the rest automatically.

For example: "Hi [Recipient name], please complete [Learning title] by the due date."

Where it fits in your day

Think of this as the quick, in-the-moment companion to workflow notifications. Set up a Workflow when you want a message to fire automatically every time something happens. Reach for quick view reports when you want to send something right now to the specific learners in front of you, whether they're yet to start, partway through, or anywhere in between.

Next time you're checking on progress, give it a go. Open a quick view report, pick your learners, and send. 🙌

Send the right message, to the right people, at exactly the right moment

SuperPath already sends plenty of helpful messages out of the box, things like welcome emails, assignment alerts and reminders. But sometimes you need to say something specific. A warmer welcome to a new starter, a heads-up to a manager when someone joins their team or a congratulations when a learner finishes a roadmap.

Custom Notifications let you build exactly those messages and send them automatically, all through Workflows.

Turn any workflow event into a tailored message

We've added a new Send Notification action to Workflows. Pick a trigger, decide who hears about it, and write the message yourself. SuperPath handles the rest, automatically, every time that event happens.

A few examples of what you can set up:

• When a person joins, welcome them by name and point them to the library.
• When someone joins a specific team, send them a tailored welcome, or let their manager know they've arrived.
• When a learner completes a roadmap or learning pathway, send a congratulations and nudge them towards their next step.

Choose exactly who gets the message

Every notification can go to the people who actually need it. You're not limited to the person who triggered the workflow.

You can send to the triggering user (the person who joined or completed something), their manager, specific individuals, or entire teams. So when a new starter joins, you could welcome them, notify their manager, and let your HR team know, all from the one workflow.

Make it personal with variables

Notifications pull in live details so every message feels written for the person reading it. Drop in variables like the recipient's name, the triggering person, the platform name, or the relevant learning or roadmap, and SuperPath fills them in automatically.

A simple example: "Welcome [Recipient name] to [Platform name]." When a learner finishes a roadmap, you could reference it directly, for example "Congratulations on completing [Triggering entity]."

Make it look like you

Notifications aren't just plain text. You can add images, links and buttons so the message reflects your brand and gives people somewhere to go. A clear button like "View the library" turns a notification into a next step, not just an announcement.

Test before you send

Not sure it's quite right? Hit Send a test to me and the notification lands in your own inbox so you can check the wording, variables and styling before it goes live.

Custom Notifications give you a powerful, granular way to communicate at the exact moments that matter, in your own words and your own style. Head to Settings, then Workflows, and give it a go.

Give platform access an automatic end date

Keeping track of who should still have access can be a constant background task. Contractors wrap up, temporary staff move on, and someone has to remember to switch off the right people at the right time. Miss it, and accounts stay open longer than they should.

Access Expiry takes that job off your plate. Set the date a user's access should end, and SuperPath handles the rest.

What's new

You can now set an access expiry date for any user. When that date arrives, their access ends and their account is automatically disabled. No reminders to chase, no manual clean-up.

It's especially handy if you:

• Manage your users manually and want access tied to a contract end date
• Connect an HR system but bring in contractors who sit outside it

Set an expiry date wherever you add people

You can add an access expiry date in three places:

• When you invite someone to the platform
• When you manually add a user
• When you edit an existing person's profile

So whether you're onboarding a new contractor or updating someone already on the platform, the option is right there.

Access ends automatically

When a user's expiry date arrives, their account is disabled automatically. You'll also receive a daily digest of everyone whose access has expired, so you always know who's been switched off and can review anything that needs a second look.

Reactivate in a couple of clicks

Need to bring someone back? Click reactivate on the person's profile. You can set a new expiry date, or remove the expiry entirely to give them access indefinitely.

Find and filter by expiry

The people list now shows each user's access expiry at a glance. A new filter lets you view people who are expiring soon, who have already expired, or who have no expiry set, so staying on top of access takes seconds.

Give it a go

Head to Settings, then Features, and scroll to the People section to switch on access expiry dates for your account. From there, you can start setting expiry dates straight away. Enjoy!

Store the details that matter, right on the profile

Every organisation tracks more about its people than just a name and an email. Certifications, contract dates, which agency someone belongs to, a signed agreement on file and much more.

Until now, all of that lived in your HR system or a spreadsheet off to the side. Custom Fields bring it into SuperPath, so the information you care about sits exactly where you manage your people.

Add the fields your organisation actually uses

Create your own fields to capture whatever you need against a user's profile. Choose from six field types so the data is structured the way it should be:

• Text — free-form details like a role descriptor or notes
• Number — values like contract length
• Date — key dates such as a contract start date
• Yes/No — simple flags like "Is certified"
• Dropdown — a defined list of options you set yourself (e.g. Agency A, B or C)
• File — attach documents like a signed contract straight to the profile

Decide who can see each field

Not every detail should be visible to everyone. For each custom field, you choose who can access it:

• Everyone — including the user or employee themselves
• Managers and admins
• Admins only

So a "Contract length" field can stay admin-only, while something like "Is certified" can be visible to the person it belongs to.

Surface key fields in your People list

Toggle a field to show in the People list and it becomes a column you can see at a glance, no need to open each profile. Don't need a column anymore? Remove it from the list just as easily.

Set custom data as you add people

Once you've created at least one custom field, you can fill it in wherever you add users:

• Adding someone manually? Set their custom fields right there in the form, alongside the core details.
• Adding people in bulk? The bulk tool now adds and updates users. Download the template and you'll get columns for your custom fields ready to populate.

Why it matters

Custom Fields make SuperPath flex around the way your organisation works, rather than the other way around. Keep compliance details, contract information and supporting documents on the profile, control who sees what, and pull the data you need into your People list and reporting. All without leaving the platform.

Mark as Complete just got a serious upgrade

Managing completions on behalf of your learners has always been possible in SuperPath, but now admins have far more control over how and when those completions are recorded.

Whether you're reconciling offline training, backdating a pathway, or capturing a score for a course completed elsewhere, the updated Mark as Complete gives you the precision to get it right.

Set the completion date

When marking a pathway or learning as complete through the Quick View Report, you can now select a specific completion date rather than defaulting to today. This is particularly useful when learners have completed training outside the platform, or when you're catching up records from a previous period.

Mark individual steps within a pathway

You can now drill into a pathway and mark a specific course or step as complete, without marking the whole pathway. Open the learner's pathway view and mark individual items as needed, giving you granular control over progress records.

Set a score and passmark

When marking a course complete, you can now enter the learner's score and passmark alongside the completion. This means external training results can be recorded accurately and reflected in reporting, no more workarounds or approximations.

Works across your whole library

These enhancements apply consistently across content, pathways, forms, and events whether you're working from the Quick View Report on a learning list or from the individual content view inside Managed Library.

This one's for every admin who's had to chase a workaround to record a completion properly.

Give it a try.

Never miss a certificate expiry again

Certificates are only as valuable as the people keeping track of them. Now, when a certificate is due to expire, you can make sure the right people, not just the learner get the heads-up.

What's new

We've extended certificate notifications to include additional recipients. Admins can now choose who gets notified when a certificate is approaching expiry — so compliance risks don't slip through the cracks just because someone wasn't watching their inbox.

This builds on the same notification framework we introduced for assignment completions — just applied to certificate expiry.

How it works

Head to Settings → Features → Certificates, open any certificate, and scroll to the bottom. You'll find a new section where you can choose who to notify when that certificate is due to expire.

You can notify:

• The learner's manager — automatically, without needing to name anyone specifically
• Individual users — add specific people from your organisation
• Teams — the recommended approach (more on this below)

Notifications are sent at 30, 60 and 90 days before expiry, giving recipients enough runway to take action.

The smarter way: use a team

We strongly recommend adding a team rather than individual users as your notification recipients. When you add a team, like your compliance team you can add and remove members over time without touching the certificate settings. The right people are always in the loop, even as your organisation changes.

Head into your certificate settings and give it a go. 🙌

Better reporting and smarter content assignment - introducing Dynamic Teams

Until now, keeping your teams up to date in SuperPath meant manual effort. If you wanted to assign a compliance course to everyone in Customer Service who'd already completed a specific pathway, you had to track that down yourself, build the list, and maintain it over time.

Dynamic Teams changes that.

What's New

You can now create teams that automatically include the right people, based on criteria you define. As your learners progress, your Dynamic Teams update in real time, so you're always working with accurate, current groups.

No more manual list management. No more cross-referencing completion data.

How it works

When creating a team in SuperPath, admins and managers can now choose to make it a Dynamic Team. From there, you define one or more criteria and anyone who meets all of them is automatically included.

You can build Dynamic Teams based on any combination of:

• Team membership — include people who are already part of a specific team
• Pathway completion — include people who've completed a specific pathway
• Learning content completion — include people who've completed a specific piece of content
• Content assignment — include people who've been assigned specific content
• Event completion — include people who've completed a specific event
• Form completion — include people who've completed a specific form
• Knowledge article completion — include people who've completed a knowledge article within a pathway
• User fields — include people who match specific profile attributes

All criteria work as AND logic — a learner must meet every condition to be included in the team.Dynamic Teams are identified by a lightning bolt icon ⚡ so you can easily tell them apart from static teams at a glance.

Where you can use Dynamic Teams

Once created, Dynamic Teams work exactly like static teams for:

• Content assignment — assign pathways, courses, events, and more to a Dynamic Team, and the right people get it automatically
• Reporting — filter your reports by a Dynamic Team to see completion data, progress, and engagement for exactly the group you care about

Note: Dynamic Teams are not yet supported in Workflows. This is on our roadmap.

A practical example

Say you manage compliance training across your organisation. You need to make sure everyone in your Customer Service team who's already completed the Australian Compliance Pathway also gets assigned your new Code of Conduct course.

With Dynamic Teams, you'd:

1. Create a Dynamic Team called Compliant Customer Service Team
2. Add two criteria: Part of the Customer Service team + Completed the Australian Compliance Pathway
3. Assign the Code of Conduct course to that Dynamic Team

SuperPath does the restand as more people in Customer Service complete the pathway, they're automatically added to the team and picked up for future assignments.

Getting started

Head to Teams in your SuperPath admin panel and select Add Dynamic Team to get started. If you have questions, our Help Centre article walks through the full setup step by step.

Give your users more ways to log in, on your terms.

We've upgraded SuperPath's security settings to give you greater control over how users authenticate into your platform. You can now configure multiple login types simultaneously, no more picking just one.

What's New

When setting up your platform, you can now choose from a combination of login methods to offer your users, so you can mix and match whichever methods suit your users best.

How it works

Enforce authentication types: Head to Settings → Security and turn on the authentication enforcement toggle. From there, select which login types you want to make available to your users.

Custom login page: Your branded login page (configured under Settings → Theme) will automatically reflect the login options you've enabled — so users always see a clean, on-brand experience.

The user experience

When a user is invited to SuperPath, they'll see all the enabled login options on your custom login page. If you've restricted options, they'll only see what's been configured — keeping things simple and secure.

This update gives admins the flexibility to meet users where they are, while maintaining the security controls your organisation needs.

As always, if you have any questions, reach out to our support team. 🙌

We’ve just rolled out a small but mighty feature that gives you something many teams have been asking for - full visibility into your integrations.

See exactly what’s happening behind the scenes

When you connect integrations like Deputy, HiBob, or BambooHR, there’s a constant flow of data moving between systems — employee updates, pathway syncs, content changes, and more.

Until now, that activity has been happening quietly in the background.

With Integration Logs, you can now:

• Track every interaction between SuperPath and your integration provider
• See inbound and outbound data flows in real time
• Quickly identify successes and failures
• Understand exactly what data was sent, received, or attempted

🔎 Search and filter with ease

Need to investigate an issue or check a specific update?

You can:

• Search logs by user (e.g. “John”)
• Filter by direction (inbound vs outbound)
• Filter by action type (user sync, pathway updates, content, etc.)

This makes it easy to pinpoint exactly what happened — and why.

⚠️ Spot and resolve issues faster

If something doesn’t sync correctly, you’ll now see:

• Clear error messages
• The exact action that failed
• Context around what triggered it

No more guesswork — just actionable insight.

📍 Where to find it

You’ll find Integration Logs here:

Settings → Integrations → Integration Logs

Integration Logs give your admins:

• Confidence that integrations are working as expected
• Transparency into automated processes
• Control when troubleshooting issues
• Speed when resolving sync problems

It’s a simple addition that makes managing integrations significantly easier.

We’re excited to introduce one of our most requested features a new Centralised Learning Hub so managing learning workflows just got a whole lot simpler!

🎯 What’s new?

You can now manage learning requests, approvals, and assessments all in one place, no more jumping between emails or notifications.

This new Requests hub gives admins and managers complete visibility and control over learning activity across your organisation.

🧩 Everything in one place

Previously, requests were scattered:

• Learning requests required separate tracking
• Approvals and assessments lived in notifications or email
• Visibility depended on being assigned as an approver or assessor

Now, it’s all centralised.

With Centralised Learning Requests, you can:

• View all incoming learning requests from your team
• Approve or decline requests instantly
• Track approval workflows across the organisation
• Manage assessment requests (in progress, completed, and not started)
• Filter and review requests with ease

🛠️ New settings for better control

We’ve also introduced more flexibility around approvals and assessments.

Admins can now be granted permission to approve and assess all learning requests, removing bottlenecks and speeding up workflows

⚠️ This setting can only be enabled by an Owner in your account.

✨ Why this matters

This feature is a game changer for admins and managers:

• Save time – no more chasing approvals or digging through emails
• Increase visibility – see everything happening in one place
• Improve efficiency – faster decisions and smoother workflows
• Reduce friction – empower admins to take action when needed

This is a major step towards making SuperPath your single source of truth for learning workflows. We can’t wait to see how much time it saves your team.